Frequently Asked Questions

We proudly serve all of Orange County, California. Whether you're in Anaheim, Irvine, Santa Ana, Huntington Beach, or any other city in OC, we've got you covered. Contact us to confirm service availability in your specific area!

Pricing varies based on the size of your home, the type of cleaning service you need, and your specific requirements. We provide free, transparent quotes with no hidden fees. Contact us for a personalized estimate tailored to your home!

Our standard cleaning includes dusting all surfaces, vacuuming and mopping floors, cleaning bathrooms (toilets, sinks, showers, tubs), kitchen cleaning (countertops, appliances, sinks), trash removal, and general tidying. We can customize the service to meet your specific needs!

Standard cleaning maintains cleanliness with regular tasks. Deep cleaning is more intensive and includes detailed work like baseboards, inside cabinets, window tracks, behind appliances, ceiling fans, and other areas not typically covered in standard cleaning. We recommend deep cleaning for first-time services or seasonal refreshes.

No, you don't need to be home! Many of our clients provide us with a key, code, or lockbox access. We respect your privacy and home, and you can trust our professional team to work independently while you're at work or running errands.

Yes! We bring all necessary professional-grade cleaning supplies and equipment. We use high-quality, effective products. If you have specific product preferences or sensitivities, we're happy to use your supplies or accommodate eco-friendly requests.

Absolutely! Tuchiz House Cleaning is fully licensed and carries comprehensive insurance coverage. Your home and belongings are protected, giving you complete peace of mind. We take professionalism and safety seriously.

Scheduling is easy! Call or text Isma at (619) 855-6267, Mari at (714) 474-6356, or email David at [email protected]. You can also fill out our online contact form, and we'll get back to you within 24 hours. Same-day booking is often available!

Your satisfaction is our top priority! If you're not completely happy with any aspect of our service, let us know within 24 hours and we'll come back to make it right—at no additional charge. We stand behind our 100% satisfaction guarantee.

Yes! We offer flexible recurring services on weekly, bi-weekly, or monthly schedules. Recurring clients enjoy consistent service with the same team members who become familiar with your home and preferences. It's the best way to maintain a consistently clean home!

Cleaning time depends on your home's size and the service type. A standard cleaning for a typical 3-bedroom home takes 2-4 hours. Deep cleaning takes longer, usually 4-6 hours. We'll give you an estimated timeframe when you book, and we never rush—quality comes first!

Minimal preparation is needed! We recommend picking up personal items, toys, and clutter so we can focus on cleaning surfaces. Secure pets in a safe area if needed. If you have specific instructions or areas of concern, just let us know—we're here to accommodate your needs!

We accept cash, checks, and digital payments including Zelle and Venmo. Payment is typically due upon completion of service. For recurring clients, we can set up convenient payment arrangements. We'll discuss payment details when you schedule your appointment.

Life happens, and we understand! Please give us at least 24 hours notice if you need to cancel or reschedule. This allows us to adjust our schedule and serve other clients. Last-minute cancellations may incur a fee. We appreciate your understanding and flexibility!

Absolutely! We clean all types of residential properties including apartments, condos, townhomes, and single-family homes. Whether you have a cozy studio or a large family home, we tailor our services to fit your space perfectly.